Meanwhile, finally getting around to linking to this interview with Phil Schiller after the new MacBook Pro unveiling. When David Phelan asks Schiller about some of the backlash over the new device:
To be fair it has been a bit of a surprise to me. But then, it shouldn’t be. I have never seen a great new Apple product that didn’t have its share of early criticism and debate — and that’s cool. We took a bold risk, and of course with every step forward there is also some change to deal with. Our customers are so passionate, which is amazing.
We care about what they love and what they are worried about. And it’s our job to help people through these changes. We know we made good decisions about what to build into the new MacBook Pro and that the result is the best notebook ever made, but it might not be right for everyone on day one. That’s okay, some people felt that way about the first iMac and that turned out pretty good.
I think this is a great answer. If you’re not pissing off some people, you’re not doing anything interesting. There’s a fine line to walk here, of course. But my guess is Apple ends up just fine here with the MacBook Pro… (I still haven’t read any of the reviews yet, saving them for a plane ride tomorrow.)
I think I have more to say about the state of the MacBook in general, but that’s probably a longer post…